Privacy policy

When you join our mailing list, we collect information such as your name, e-mail and postal address. We don’t collect physical addresses – only emails and phone numbers. To process and fulfill your orders online, you will however be asked to provide us with your shipping address, telephone number, credit card number and expiration date. For security reasons, we do not store your credit card details on the When Freddie met Lilly Site. We do not share credit card information with third parties, except for the purpose of processing payment for products you’ve ordered and as required by law.

We use the e-mail addresses you have entered within the site so that we can send you any necessary e-mail messages related to your order – such as an order confirmation notice. In addition, we maintain a record of your product interests, and anything else that might enable us to personalize your shopping experience. We also examine site use and traffic to improve our web site design and the products and services we offer. We make a promise to you that we use client information responsibly. Also can we mention here that we will use all of the email addresses for invites to future Bridal Launches and Fashion events linked to When Freddie met Lilly.

When Freddie met Lilly will not sell your e-mail address for any reason. You may at any time request that you be removed from our mailing list. To do so, please send an email message to with “please remove me” in the subject line to and we will happily delete your details as per your request.